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SHIPPING + RETURNS
Unless styles are listed as 'IN STOCK', your item will be made to order in our Portland studio. Please allow 7-10 business days for your order to be sewn - we will do our best to keep you updated if it will be ready sooner. Once your item is ready, please allow 2-3 days for delivery through USPS Priority Mail. Domestic orders under $60 will ship for a flat rate of $6, and orders over $60 will ship for a flat rate of $10. Orders over $150 qualify for free domestic shipping.
All international orders will ship USPS First Class International, with expected delivery from 7-21 business days. First Class International packages cannot be tracked, and we are not responsible for packages taking longer than this time frame. If you have special shipping needs or are concerned about international tracking, please send us an email. International orders under $60 ship for a flat rate of $12.50 and orders over $60 ship for a flat rate of $15.
We want you to be happy with your purchase, so please look at our size chart prior to ordering to make sure you get the desired fit. If you have specific sizing questions, don't hesitate to send us an email.
We produce all of our garments in house, in small batches, usually made to order. As such, we are not able to offer refunds. We are happy to exchange your item for a different size, style, or extend a store credit to be used at a later time. We appreciate your understanding of this policy.
All sale items are final sale only.
CARING FOR YOUR ITEM
Our garments and accessories are made from a variety of textiles sourced from all over the world, and we do our best to provide an accurate breakdown of fiber content in each listing. Each REIFhaus piece is made with care here in our Portland studio, and we ask that you be mindful of this when washing your garment. Unless an item is listed as 'DRY CLEAN ONLY' our recommended laundering method is hand wash (or machine wash delicate) and lay flat to dry. A gentle iron may be used if necessary.
Don't see the answer to your question here? Send us an email at firstname.lastname@example.org and we will be happy to help you.